Shipping policy

Shipping Policy

Processing Time
Orders are processed within 1–2 business days.

Shipping Times
Canada: 3–8 business days  

Shipping Origin
All orders ship from Ontario, Canada.

Shipping Confirmation & Tracking
A confirmation email with tracking information will be sent once your order ships.

Delivery Delays
Shipping times may vary due to postal delays, weather, or holidays.

Shipping Areas
We currently ship within Canada only.

Lost or Stolen Packages
If your tracking shows delivered but you did not receive your package, please contact the carrier first. You may also email us and we will assist where possible.

Questions
For shipping questions, email us at info@asemanelegance.com.

Business Information
ELEVAglow (Aseman Elegance Inc.)
3 Ellesmere Street  
Richmond Hill, ON L4B 4N2  
Canada